We try to make returns and exchanges as stress free as possible for you. We hope you love your purchase, but if you need to make a return or exchange, just email us at info@UptownSweats.com. We'll email you a pre-paid USPS label to send it back to us. Simply print it out and tape it to your package. Drop the package off at your local post office or give it to your mail carrier. Once we receive your item, unworn and with tags, we'll process your exchange or issue a full refund to your original payment method. Exchanges and returns are free, too! We have a 14 day return policy, but we know how busy you are so we tend to be a bit more lenient on that. Try to get it to us in under 30 days. We hope that's reasonable enough. (Gift cards are non-returnable and non-refundable.) Here at Uptown, we are always working to get better, and your feedback will help us do that. So please, please, please be sure to include why you'd like to return or exchange your item.